Surgery Partners Success Stories
Patient Education Concepts

“The IOL Counselor™ allows us to give patients an idea of what vision after surgery might look like. With it, we can show our patients a straightforward view of what they can expect from each IOL option, and it clearly depicts the benefits and limitations of each, allowing them to make an informed decision about how they wish to see for the rest of their lives.”

Charles Titone, M.D.

 

“The IOL Counselor gives patients a complete visual of what they can expect…It helps patients understand there are limits to the lenses [and] lets then understand visually how they will see near and far with various types of lenses.”

Robert Lehman, M.D.

 

“In December, we had a high of 80% conversion…With the IOL Counselor, the focus of our patient discussions really becomes education.”

Jay Pepose, M.D.

 

“We show the LVC Counselor to 99% of all patients eligible for LASIK, and just about every one of them has said ‘Oh My Gosh! I am so impressed with this tool’. And, family members, who are with them are blown out of the water too. They’ll say to their loved one, ‘I can’t believe this is actually how you see. You need to have this procedure RIGHT NOW’.”

Dawn Cavanaugh,
COO Pepose Vision Institute

 

“The LVC Counselor is the perfect companion to today’s sophisticated laser vision correction procedures. The high tech user friendly graphics walk patients through the procedure, setting realistic expectations, and allaying the fear of the procedure. Our patients expect the best and most recent technology for their procedure. The LVC Counselor helps us deliver this by providing a modern educational aid that kicks off the patient’s total experience in a very positive way.”

Stephen S. Lane, M.D.
Associated Eye Care

 

“The LVC Counselor adds a lot of structure to our counseling sessions. It is like a road map that I can follow when counseling patients and simplifies the training of my other counselors. I can show them exactly how I want them to take a patient through a counseling session. ‘You start by entering their refraction, show them how they will see with custom LASIK, then take them through financing, and show them our outcomes.’ Now all our patients get the same, powerful, consistent messaging from all our counselors.”

Phil Jackson,
Director of Refractive Services Associated Eye Care

 

“The LVC Counselor’s comprehensive and versatile approach to educating patients is ideal for practices worldwide. With its ability to present in 8 languages, this visually captivating and persuasive software is unparalleled in its design and functionality.”

Tobias Nuhann, M.D.
Augenklinik am Marienplatz, Munich

 

“20/20 Referrals is the most effective lead generation program we have ever had. It makes it so easy to capture and consistently communicate with potential LASIK patients that are excited to see if they are a candidates for LASIK! This program has paid for itself in our office many times over”

Joan Wahlman,
Director of Internal Marketing, Mann Eye

 

“As a business development firm working with several ophthalmologists in several states, I constantly strive to maximize volume and make our clients' offices run with optimal efficiency. My clients began using the 20/20 program in 2009, and, in that time, they have seen a healthy jump in patient referrals! I still cannot believe how easy it is to implement and use! Thanks PEC!”

Paul Stubenbordt, President, Stubenbordt Consulting